After you’ve credited an invoice you might want to reopen the time tracking that was attached to that invoice, in order to edit it or to invoice it again if needed. Read this article to discover how.
Fully credit original invoice
First, you need to make sure that the invoice with the time tracking in question was fully credited. This means that for partly credited invoices, time trackings can’t be reopened.
After the invoice has been fully credited, the time tracking will have the label ‘Credited’ next to it in the timesheets overview, and only then will you be able to reopen the time tracking.
Reopen a time tracking
Follow these steps to reopen a time tracking:
- Go to Timesheets
- Navigate to the time tracking in question
- Click on the three dots on the right-hand side of the time tracking
- Click on Reopen
- After you’ve reopened the time tracking you can edit it if needed. The time tracking can now be invoiced again and will reappear in the 'Invoice unbilled time' overview in Invoices:
