FAQ: What if I'm already registered to Peppol elsewhere?

nnhja8IN0TUJMTH7JHXn2SYqRXo2WMosww.png


If you’re already registered to Peppol somewhere else, this means you will receive invoices, credit notes and messages there. If you want to keep it that way, that's fine, and we will give you the option to only send invoices via Teamleader Focus and not receive them. If you prefer to use our tool for both sending and receiving, that's even better! In that case you'll need to deregister your other registration before we can register you on our own Peppol access point. Read everything about it here.

 

Enable Peppol

To enable Peppol in your account, you need admin rights and access to the Settings. Find more information about enabling Peppol here.

Go to Settings > Company information > Company entities.


When clicking Enable Peppol next to your entity, we’ll be able to detect if your KBO number or VAT number are already registered on Peppol elsewhere. If that’s the case, we’ll inform you of this.

 

 

Send and receive documents and status updates

If you prefer to use our tool for both sending and receiving documents, check that box and click on Next. Here, you’ll find if you’re already registered on Peppol via your KBO number, your VAT number, or both (in this example it’s both):

  1. Go to your current Peppol Access Point settings/your current Peppol provider.
    Not sure who your current provider is? Our support team can find out for you.
  2. Remove your Peppol integration (this should also deregister you from their Access Point and shouldn’t take too long).
    If you’re having trouble removing the integration, please contact the support team of your current Peppol provider.
    Below you find a list of possible providers and their support email address.
  3. In your Peppol settings you’ll see ‘Enabled’ next to ‘Sending’, but ‘Disabled’ next to ‘Receiving. After deregistering you will be able to activate Peppol for receiving documents again by clicking on Activate receiving documents.



    If something still went wrong during the registration process, please contact peppol@teamleader.eu for further assistance.
     

Only send documents

You can send e-invoices through Peppol via various software tools, but you can only receive e-invoices in one tool. Choose the option Only send documents if you only want to send invoices via Peppol via Teamleader Focus and not receive them. You can always activate receiving documents at a later point in time though by clicking on Activate receiving documents next to 'Receiving'.

 

Other Peppol providers

Below you’ll find a list of other Peppol providers and the email address to contact if you want to deregister from their access point.  

Was this article helpful?