It’s possible in Teamleader Focus to directly track time on a ticket. Follow the instructions below to discover how:
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Go to the ticket you want to track time on.
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Click on the plus icon in the top right hand corner.
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Click on Time Tracking.
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Fill in a description and save the time tracking.
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A new row ‘Time Tracking’ will appear in the ticket properties:
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You can also export this information to Excel if you follow these steps:
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Go to your Timesheets.
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Click on Export in the top right hand corner.
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Choose View report (Excel).
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Choose your period.
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Click on View.
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In the Excel file you’ll see a column ‘Ticket’ containing the ticket ID.
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If you're interested in tracking time on a ticket using a linked task, you can read this article.