September 2022 update: Safari 16 does not have general issues for online meetings in the Lead capture Booster!

In November 2020 Apple released a new version of the operating system (=Mac OS big sur) and updated IOS to version 14. This meant that Apple's native browser Safari was also updated in both systems.

Unfortunately, the first version of Big Sur and IOS 14 didn't work out well for WebRTC technology. This is the technology where the audio-, videoconferencing and screen share in the online meeting rooms is based on. It's the industry standard for web conferencing.

A robotic voice and inconsistent page crashes on Mac and audio issues on IOS were the main problems. The Lead capture Booster meeting rooms can't guarantee a smooth experience on Safari in those OS/IOS versions and therefore decided to install an informative banner.



We recommend using a different browser: Google Chrome, Firefox, Edge or Opera.

Problems that might occur


Mac os big sur:

Safari 15:

  • Pinned camera of host/guest shows black screen

Safari 14.0.3:

  • Audio suddenly stops working on one side

  • Sharing a screen will show as a white screen for the guest

Safari 14.0.2:

  • Page crashes when video is active

  • Pinned camera of guest shows black screen

Safari 14.0.1:

  • Robotic voice - audio can't be heard

IOS 14.1 - 14.2

  • Very inconsistent audio: audio of other users can't be heard

  • Guests that want to take a new picture might see a black screen

Did you notice any other issues/bugs while using Safari for your online meetings, please let the support team know.