Important note: the option to send invoices or credit notes from Teamleader Focus by post is only available in 2 countries: Belgium and the Netherlands.


In Teamleader Focus, it's possible to send your invoices or credit notes via postal service. Read this article to learn how.


What

In general, Teamleader Focus offers three types of sending via postal service:

  • regular
  • registered (not available in the Netherlands yet)
  • registered with receipt (not available in the Netherlands yet)

Keep in mind that the invoices will be printed in black and white and not in colour!


General information

Belgium

  • Provider: Bpost
  • Payment method: Teamleader Focus credits (more information)
  • Pricing:
    • normal: € 1,60
    • registered: € 7,50
    • registered with receipt: € 8,50

The Netherlands

  • Provider: Mailwriter
  • Payment method: Teamleader Focus credits (more information)
  • Pricing:
    • normal: € 1,30


How does it work?

Sending an invoice or a reminder manually:

  1. First of all, you need to enable the following slider in your Settings > Invoices > Preferences: 'Enable send by postal service'
  2. When sending an invoice or a reminder, you will get a pop up which now shows you the option 'Send via postal service'. Click on it.
  3. If the address is available for that company or contact, it will be filled in here automatically. When changing the country, the availability of the service will be checked again.

  4. Choose the "Send type".

  5. Click "Send invoice". Make sure you have enough credits left in your Teamleader Focus wallet.

  6. The invoice will then be printed out and sent via our postal service partners.


Notes:

  • You can only send invoices within the respective country, e.g. invoices from Belgium to Belgium, not invoices from Belgium to France.

Sending an invoice or a reminder automatically

(This feature is available in our Move package or higher) 


  1. Click the link to go to the general explanation of how you can send an automatic reminder or send an invoice automatically from a subscription.
  2. Set up the automatic reminders under Settings > Invoices > Automatic reminders
  3. Put the slider next to "Send via postal service" on "Yes".
  4. Choose the "Send type".

Notes: 

  • The request to send the automatic reminder will be processed by the postal service on the day itself and should be received one or two days later.
  • In case the automatic sending fails, you will receive a notification and an error message will show up in the activities of the invoice:



Possible reasons for an automatic sending to fail:

  • Sending an invoice via post is not available for your country.
  • The sending option does not exist for your country (only for Dutch accounts).
  • You did not have enough Teamleader Focus credits (only for Belgian and Dutch accounts).
  • The address was invalid.