It may occur that a customer has several ongoing subscriptions with your company. In this case, combining these subscriptions into one single invoice may come in handy. This is definitely possible, but only under the condition that all of the following values of the subscriptions correspond completely:

• renewal date
• customer
• attn. - line (contact person)
• department
• layout
• bank account
• prepaid options
• payment terms
• related project
• discounts
• draft/permanent invoice setting
• autosend settings
• direct debit settings

In case all those settings correspond, the invoices will be combined automatically. If you don't want the invoices to be merged, simply send an email to support and our support team will happily deactivate this feature for you.

Notes

• Note in case of subscriptions in another currency:
  Invoices from subscriptions are grouped in one PDF if the above values correspond and if they have the same currency and the same currency exchange rate. 

• Note related to the field PO number on a subscription:
  If a subscription has a PO number filled in, invoices generated from that subscription will not be merged with other invoices. Subscriptions with a PO number will always result in separate invoices, even if all other settings correspond.

• Note related to subscription-specific shortcodes:
  When invoices from multiple subscriptions are merged based on the above conditions, subscription-specific shortcodes (such as the period shortcode) will not be displayed on the combined invoice. If you need these shortcodes to appear, please contact our support team to have invoice merging disabled.