When you get started with deals in Teamleader Focus, you'll automatically have a standard deal funnel as illustrated below. You can find it in the header of your deal page. In this article you will find out how you can add, edit, reorder or delete deal phases.


Hints

  • The deal steps are basically the steps that are taken before a potential customer converts into a customer. Make sure you agree on these steps internally first before you add, edit or delete deal phases, as there can only be one funnel for your entire Teamleader Focus account.
  • Do you sometimes have three to four meetings with a customer before moving on to the next step in the process? Then we advise you to not create a deal phase for each meeting, as this can cause you to lose oversight. You can easily create several meetings in the same deal phase. The funnel should be used to maintain an overarching overview of steps to be taken.
  • Increase the efficiency of your sales process by linking follow-up actions with your deal phases. You'll never forget to plan your next task, meeting or call.
  • Note that not every deal has to go through all phases, you can also choose to skip certain phases if a deal is closed sooner than expected. The status widget in the top right-hand corner of your deal page allows you to quickly change the status of the deal:
  • Your deal phases will be in the language of your account by default. Changing your user language won't change the names of the deal phases. You can translate your deal phases in the settings (cf. below 'Editing a deal phase), but keep in mind changing them means changing them for the whole account.

Adding a deal phase

  1. Settings > Deals and Quotations > Deal phases
  2. Click on "+" sign
  3. Fill in a name and how soon deals in this phase will require action. The latter will influence the deal colours under deal activity, and helps you follow up on active deals. Click the link for more information.
  4. Click "Save".
  5. The deal phase will be added above/before the phase "Quotation sent".

Editing a deal phase

  1. Settings > Deals and Quotations > Deal phases
  2. Click on the pencil next to the deal phase you would like to edit
  3. Edit the name or the amount of time before an action needs to be taken for this phase.
  4. Click "Save".

Reordering deal phases

  1. Settings > Deals and Quotations > Deal phases
  2. Click on the arrow buttons under "Actions" to move the phases

Deleting a deal phase

  1. Settings > Deals and Quotations > Deal phases
  2. Click on the bin next to the deal phase you would like to delete

Note: The phases "Accepted" and "Refused" stand for "Won" and "Lost". This means: you can edit their names, but they will still stand for "Won" and "Lost". Those phases cannot be deleted.


Deal overviews

You will be able to consult your deal phases in a list and a pipeline overview:

  • List
  • Pipeline

Changing the date of a deal phase

Read the following article to find out how to change the date of a deal phase.


Changing the phase of a deal in bulk

As an admin you're able to change the phase of multiple deals at once. Bear in mind you'll only be able to do this via the list view mentioned above.

  1. Go to Deals and Quotations
  2. Select a deal segment
  3. Click on Actions in the top right-hand corner
  4. Choose Change deal phase
  5. Enable the slider in 'Confirm action'
  6. Click on do now.