The Teamleader Focus tool consists of multiple functionalities: CRM, Deals, Invoices, Projects and Tickets. In case those features are included in your package and are activated for your account, they will appear in the menu on your left-hand side.

Other features could be timesheets, order confirmations, delivery notes, orders, products, insights, settings, Users, API & Webhooks. Depending on your Teamleader Focus package, some of those will be activated by default.

A colleague of yours working in the same Teamleader Focus account has access to more features? The underlying reason here could be that a certain feature has been activated for your Teamleader Focus account, but not for your user profile.

To see an overview of the active features per user, an admin user can simply navigate to Settings > Users and click on the three dots next to a co-worker's name > Edit. In the following screen, you'll see all active features for the general Teamleader Focus account. If the slider is enabled for a certain feature, this feature will also be available for that specific user.

In the example above, the feature "Tickets" is not active for this specific user.

Want to know more about all user permissions in Teamleader Focus? Then read this article.