When you open the calendar of your colleague, you most likely see their planned calls, tasks and meetings, but sometimes you might encounter something as shown below: an 'External event' block.
This item belongs to the private calendar your colleague has synced with Teamleader Focus. Next to the 'External event' title of the item, you'll also see the accompanying text 'via external calendar' below it. The idea is that you and your colleagues can plan everything work-related in Teamleader Focus, while keeping everything personal in your private agenda in Google, Exchange or iCloud.
By syncing both accounts, Teamleader Focus pushes all planned items from Teamleader Focus to your integrated calendar and everything from your integrated calendar back to Teamleader Focus. Those items will be displayed as an 'External event' instead of showing all private information. This helps you determine whether your colleague is busy or not, be it with private matters or work.
However, your colleague does have the option to convert this calendar entry into a visible item by clicking on it in their calendar and converting it into a meeting or task.
